Closing the Engagement Gap - Buzz

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"Closing the Engagement Gap is essential reading for every business leader looking for a how-to guide to get everyone in the workforce focused on improving performance. The authors' use of compelling stories and practical insights makes this book a must read for every manager who is searching for the key to employee motivation."
—Cathleen P. Black, president, Hearst Magazines

"Business is inherently conflicted between employee engagement and the bottom-line performance. Closing the Engagement Gap establishes, within a global context across different industries, unique learnings for managers, senior leaders, HR professionals as well as employees. Wrestling with these business dilemmas is made practical through the author's insights and experiences. It appropriately points out the difficulty and sensitivities involving conflicting constituencies, therefore highlighting the need to engage, motivate and retain talent."
—Randy MacDonald, senior vice president of human resources, IBM

"This is a must read for any company that is interested in improving performance by creating a more engaged workforce."
—Alan B. Miller, chairman and CEO, Universal Health Services, Inc.

"Employee engagement is often what differentiates industry front-runners from business also-rans. By deftly weaving incisive data with compelling case studies, Gebauer and Lowman have written a smart, actionable primer for re-engaging your workforce. Whether you run a public company or manage a corner store, you should read this book. Your competitors will."
—Daniel H. Pink, author, A Whole New Mind

"Perhaps the three most important words for workforce success today are engagement...engagement...and engagement. Substantial workforce engagement distinguishes the most successful organizations from the pack, and in a tough economy, engagement can truly make or break an organization. Gebauer and Lowman have taken a significant step in assisting the reader to close the engagement gap with this gem of a book. Their accessible recommendations and insights will assist leaders across levels and industries to gain that extra effort from their employees. The authors note that engaged employees ask, 'What's in it for us?' not just 'What's in it for me?' Regardless of which question the reader asks upon beginning the book, at the conclusion, the answer will be quite a lot!"
—David A. Shore, Ph.D., associate dean, Harvard University School of Public Health