HR Services - United States - HR Delivery Solutions

HR Delivery Solutions

NEW: 2005 HR Service Delivery Report

The HR Delivery Solutions practice helps companies — and their HR functions — deliver services to the organization efficiently and cost-effectively to achieve maximum return on their investment in employee programs and HR systems.

We provide strategic counsel and hands-on assistance across the entire spectrum of HR. This includes developing eHR, administration and technology strategies, designing and deploying processes, tools and Web applications, and implementing systems (whether insourced or outsourced). In all our work, we seek the right balance between the needs of the business and employees, and address both current and emerging financial and technological realities.

Services include:

helping the HR function redefine its mission, structure and operations in an increasingly technological and cost-sensitive environment
establishing HR metrics for the function and the organization to ensure relevancy to business needs and to improve the value HR delivers in tangible ways
developing a comprehensive service delivery strategy and building the required infrastructure and processes to deliver on that strategy
implementing enterprise-wide HR information management systems, including PeopleSoft, Oracle and SAP
implementing Authoria’s knowledgebase technology to support Web service for employees, managers, HR professionals and service center staff
reviewing and redesigning service center operations to align with a move toward Web self-service
designing and delivering specific online applications across the full spectrum of HR activities, including staffing, recruiting, orientation, benefit enrollment, rewards management, health management, and performance and career management.

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