HR Delivery Solutions

Service Offerings > HR Delivery Solutions

Studies show that the Web will soon be the dominant means of delivering HR services to employees, with all benefit and compensation transactions and 90% of staffing and training activities online as early as 2003.

According to our latest Web-Based Self-Service Survey: The Current State of the Art, completed in November 2001, companies that are achieving better results from Web-based HR have moved from providing information to transactional use of the Web and tend to have more applications in place.

Web self-service offers opportunities for significant savings in administration and related costs, and corresponding improvements in efficiency and effectiveness.

Today’s technology also permits increased personalization and customization of information for different employee groups. Employees benefit because they have a better understanding of the value of their unique set of company-provided programs and can take more responsibility for decision making.

Employees routinely go online for a variety of services:

• get information
• work with internal project teams
• learn new skills
• enroll in benefit plans or other kinds of HR programs
• make changes in their personal data
• manage their careers
• manage their performance
• get health information and make health care decisions
• do retirement planning
• deal with customers and suppliers
• hear from senior management
• learn about company or division results and how they affect aspects of their compensation