HR Delivery Solutions

Publications

Press Releases

Events

Service Offerings > HR Delivery Solutions

We provide a comprehensive and fully integrated set of HR technology solutions focused on a single aim: To build the most efficient and effective HR service delivery system for your organization.

Your Challenge: Redefining Your HR Function
   
Our Capabilities:
  • Rethink strategy and mission in light of changing business needs and management priorities
  • Identify the cost of current activities and processes and ways to streamline and improve efficiencies
  • Redesign work processes and provide hands-on support in building the required infrastructure to deliver on the strategy
  • Reorganize the HR function, including new role and competency definitions, structure and responsibilities
  • Identify the most cost-effective ways to deliver services to the organization (including compensation, benefit and other core HR programs)
  • Define metrics — how HR measures value to the organization
Your Challenge: Capitalizing on the Power of the Web
   
Our Capabilities:
  • Develop a vision and strategy for your intranet or HR portal
  • Develop a look, feel and approach to navigation
  • Integrate disparate systems and applications
  • Identify technology requirements and create and implement an action plan
  • Create and deliver specific online HR applications, including benefits and other types of Web-based enrollment, total rewards statements and our new Rewards and e-Health portals.
Your Challenge: Building a Sound HR Administration Model
   
Our Capabilities:
  • Assess administrative systems and processes
  • Define requirements
  • Find and implement the right (best-in-breed) applications
  • Select and audit vendors
  • Help implement and integrate HR information systems through divisions of HR Services:
  • Help implement BrassRing’s staffing solution
  • Evaluate whether to insource or outsource
  • Review and address data management and integrity issues.
Your Challenge: Revamping Your Service Center Model to Reflect Increased Online Service Delivery
   
Our Capabilities:
  • Assess the impact of Web self-service on HR service center demand
  • Identify process redesign necessary to realize savings from increased online activity
  • Identify required CSR competencies
  • Review other technologies and tools to further improve operational efficiency and results
  • Evaluate, select and implement new, best-in-breed technologies
Your Challenge: Implementing Authoria’s Knowledge Management Solution to Support Customized Service Delivery
   
Our Capabilities:
  • Develop a business case
  • Define functional requirements and user experience
  • Assess current technology architecture and identify gaps
  • Provide overall project management and content development for HR self-service or call center use
  • Develop supporting infrastructure (e.g., reward, change management and communication programs).