Organization and Employee Research

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One of the primary ways in which our Organization and Employee Research practice delivers insight and impact is to identify and quantify the relationships between employee, customer and financial outcomes. By linking all three elements, and by measuring the role of people, process, structure, culture and technology in the organization, we can create an overall measurement strategy that can truly drive financial and organizational performance.

We can help articulate the organization’s value proposition in terms that will engage current and prospective employees. We focus on the organizational levers that have the greatest impact on change:

  • Leadership
  • Communication
  • Rewards
  • Involvement.

The Towers Perrin Talent Report 2001, conducted among nearly 6,000 North American workers across all organizational levels, found that attracting and retaining people with critical skills remains at the top of the corporate people agenda. Click on the link to read more about the differences between high-performing companies and low-performing companies.

The follow-on study, Towers Perrin Talent Report: How Leading Organizations Manage Talent, was conducted among senior HR professionals at 22 leading organizations in 11 industries. Findings indicate that leading companies are keeping employees engaged in producing results through ongoing communication, training and development programs, and pay and performance management systems that reinforce the company's focus on business success.