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Service Offerings >
Organization and Employee Research
HR Services has an extensive portfolio of
proprietary research tools and databases that have been tested and collected to
support our work in organization and employee research.
We work with our clients to determine the right mix of standard and
customized questions and measurement approaches necessary to capture the issues
that are of greatest importance to them.
Tools for Measuring Engagement
- Talent Management Index™ - A national database that addresses employees’ points of view on a broad range
of talent issues that affect engagement/turnover intention and that specifically
explores the talent management strategies and tactics of high-performing
companies
- Employee Engagement Survey™ - Allows the organization to create an engagement profile of the workforce and
assess the extent to which employees see themselves as jobholders, contributors
or owners of the organization.
- TP20™ - Towers Perrin’s most frequently used questions for assessing employee
attitudes about their work and the workplace.
- Employee Attitudes Database - Our central database of employee opinions collected through client
engagements over the last three years; includes answers from approximately
400,000 respondents; key industry and other demographic cuts allow for analysis
of key items that are proven predictors of employee engagement; updated
annually.
Tools for Measuring Performance
- Total Rewards Alignment Survey™ - A standardized survey assessing how companies’ pay/benefit programs, learning
and development opportunities, and work environment features are perceived by
employees, whether they are presented in an integrated manner and how they
impact the recruiting, retaining and motivating of employees.
- Benefit Effectiveness Surveys - A set of standardized employee and management surveys designed to assess the
benefit component of total rewards; supported by an international database of
employee opinions; can also include customized client-specific module.
- Communication Audit Surveys - Customizable employee and/or function-level surveys that assess the
effectiveness of current communication approaches and investments.
Tools for Measuring Return On Investment
- Total Rewards Optimization - A unique HR Services methodology for measuring the impact of rewards on
specific employee behaviors; results of the measurement help companies align
investments and program design with desired outcomes to achieve a fully
“optimized” investment in rewards.
- Value Driver Analysis - Identifies the key drivers of customer and financial results and areas of
improvement. The analysis helps focus the measurement process and gives the
organization, management and individual employees a better understand how
employees impact customer and financial performance.
- Linkage Analysis Framework - A proven methodology for quantifying the relationship between employee
behaviors, customer satisfaction and financial outcomes.
Tools for Assessing Culture
- Culture Profiler™ - An assessment tool used to define both the descriptors of organizational
culture (across 10 key dimensions) and the drivers of culture change; allows for
comparisons across functions and subsequently forms the basis for dialogue on
common characteristics and critical differences. Can be used for merging
organizations or changing current culture to desired culture.
- Values Alignment Map™ - Depicts how an organization speaks its values (versus living them) as it does
business, visually represents employee perceptions about broken commitments of
the company and a forms a framework for discussing ways to align company actions
and stated values.
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