Change Management and Communication
Drastically changing markets and competition. An expanding global economic crisis. Broad-scale restructurings. Rapid globalization. Intensifying M&A activity.
It's always been said that one thing you can count on is change. Perhaps more than any other time in history, change is a constant in business. The pace and scale of transformation, now occurring at an unprecedented rate, continue to challenge virtually every organization.
Towers Perrin has a long history of helping organizations not only weather change, but grow stronger in the process. We do this by focusing as much on the "how" of change (the human and behavioral dimension) as on the "what and why" of change (the programmatic and process dimension). It's this combination that drives your success.
We bring together expertise in human resource strategy, change management, organizational research and communication to align employee behavior with business needs. Our firm can provide your organization with support during all types of change, such as:
- merger, acquisition, divestiture or other restructuring activity, from due diligence and integration planning to implementation and measurement
- organizational transformation toward a specific objective, whether it's creating a high-performance culture, building a more customer-centric environment or launching a new technology platform
- implementation of a new or revised element of the employee value proposition, including pay, benefits, performance management, career development and work/life balance.
An essential focus of our change management and communication work is the link to employee engagement — that tangible and intangible connection to an organization that can unleash discretionary effort and represent the divide between companies with merely good results and those that emerge as industry leaders. Learn more >
Our specific services include:
- Change management. Manage change at the human level using a dynamic approach to help drive change throughout your organization. Learn more >
- Strategic communications. Develop and execute strategies that build engagement and provide support for leadership development, organizational communication, talent management and more.
- Reward and workforce program communication. Create comprehensive strategies that make the most of print material, electronic media and face-to-face opportunities to help your employees understand how current program changes align with your overall business direction. Learn more >
- Organizational research and measurement. Develop surveys, focus groups and other measurement tools to address a broad spectrum of workforce issues, as well as understand the needs, preferences and reactions of your employees and other stakeholders. Learn more >
