On-demand Webcast: Optimizing HR Service Delivery for Today's Economy

For the more than 330 organizations that just completed our 12th annual HR Service Delivery Survey, cost management is a pressing issue. But what's more revealing is their continued use of -- and investment in -- HR service delivery strategies, tactics and tools to not only control costs, but to help the organization deliver on its strategic workforce objectives.

Join Towers Perrin HR function effectiveness and technology specialists Tom Keebler and Robert Zampetti as they review and interpret the brand-new results of Towers Perrin's HR service delivery research. You'll learn what organizations are focused on now and how they are planning for the future -- despite an uncertain economic climate. And you'll see the results organizations are already achieving from their service delivery initiatives, and the strategies and tools they're using to help ensure success.

See how leading organizations are:

• Using innovative HR service delivery strategies to balance near-term cost pressures with longer-
  term business goals -- like growth and globalization
• Designing and deploying HR service delivery and sourcing initiatives that create a more efficient
  and effective HR function, regardless of economic climate
• Leveraging both proven and emerging HR processes, technologies and tools to achieve talent
  management and other key workforce goals.

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About the Speakers:

Tom Keebler is a Principal in Towers Perrin's Philadelphia office where he serves as the firm's global head of the HR Function Effectiveness practice.

Robert Zampetti is a Principal with Towers Perrin's Change Implementation practice. Based in Montreal, he specializes in helping leading companies design and implement HR service delivery programs.