Home | Human Capital Services | Research & Surveys | Employee Surveys and Research

Reward and Human Capital Program Effectiveness

Improving return on investments in people…

Call it "the deal." Or the employment value proposition. Or the total work experience. It's the sum of everything you invest in your employees — financially and nonfinancially. It's what defines your organization as an employer and influences who joins, stays or leaves — and why. Developing an effective set of workplace programs that consistently delivers a return on investment isn’t easy. To meet your goals for retention, engagement and productivity, you need to determine how much to invest and where to invest it. We're unique in our ability to help you get the right balance of reward cost and mix — in ways that create the most positive impact on employee performance.

Our work helps you do the following

• Optimize your total investment to achieve the right level of return in key employee behaviors.
• Benchmark the effectiveness of your HR programs and identify those that need strengthening.
• Gain the essential context for understanding how your quantitative results compare with others in your industry sector globally or at home in your own country.
• Build an employer brand that helps attract, retain and engage the talent you need in critical roles.

Our offerings include

• Total Rewards Optimization: Forecast how increases or reductions in reward programs will affect outcomes like employee engagement, retention and productivity.
• Human Capital Metrics: Compare your HR function’s performance to market- and industry-specific benchmarks to make more informed decisions about HR investments.
• Joiner/Leaver Studies and Programs: Pinpoint why people join or leave your organization to revitalize your employment value proposition and employee experience.
• Health and Well-Being Studies and Programs: Develop comprehensive people management strategies to promote wellness, reduce health-related costs and boost engagement.
• Employment Value Proposition: Develop a comprehensive "brand promise" to enhance employees' work experience and your organization's reputation.
• An unmatched database of global norms based on geography, industry, functional area, level of corporate financial performance and demographic groups.

Click to enlarge

Linkage Analysis: Matching Investment to Return

The size of an organization's investment in its people — from pay to benefits to other workplace programs — makes it imperative to manage that investment in ways that will yield desired returns. How much should be directed to which segments of the workforce? What programs do employees value most and least? How will reductions, or enhancements, affect their behavior, work ethic and performance? How far can an organization go in redirecting its current level of investment toward those employees in pivotal roles most critical to delivering its strategy?

Our linkage analysis model is designed to answer these and other key ROI questions. It offers a practical road map to determine how much to invest, in what programs, for which employee groups, to drive the behaviors and actions you need.