Merger and Acquisition Case Studies

This company acquired a smaller regional competitor in order to assimilate the smaller company's innovative approaches to business issues. Rather than assume that their leadership shared a common focus and understanding of how to drive a culture of innovation, the acquiring organization agreed to first study the question of leadership alignment. This case study describes how Towers Perrin approached this study using a data-driven model derived from our proprietary database -- the world's largest database of employee and industry norms.

This company was looking to expand its market share globally via the acquisition of another well-branded company. A successful acquisition would propel it into the number one position in its industry. This case study describes how Towers Perrin completed a comprehensive due diligence study of the target company so the organization could submit a timely and competitive bid, anticipate and allow for any unique cultural and legal issues, and present its business values and culture in the most positive way to the target company's management.

This company sought to expand its market presence and revenue base through acquisitions. A separate, but related, part of its goal was to be recognized as best-in-class in how it approached, managed and integrated an acquisition into the organization. This case study describes how Towers Perrin educated their HR team and key executives in M&A best practices and developed an M&A road map documenting HR processes for every aspect of an acquisition.

This company had grown rapidly through a series of acquisitions. But an unwelcome byproduct of its rapid growth were numerous legacy operations, causing inefficiencies, redundancies, and service quality/timeliness issues. This case study describes how Towers Perrin addressed this organization's immediate needs for service quality and efficiency, but in a way that would minimize the challenges presented by future acquisitions.

When this company with sizable operations worldwide acquired a major competitor, a significant number of changes impacting employees of both companies needed to be introduced in fairly short order. This case study describes how Towers Perrin addressed the challenge of deriving an integrated and manageable implementation process that would accomplish senior management's goals for change -- but at a pace that would be sustainable at the manager and employee level, with minimal disruption of day-to-day operations.

This company had grown over time through four acquisitions. But the company had not integrated the acquired businesses’ reward programs or processes. Having disparate programs was preventing a holistic total rewards system. And this was impeding talent migration,attraction, retention and engagement, as well as creating inefficiencies in reward spend and administration. This case study describes how Towers Perrin launched a data-driven Total Rewards Optimization process designed to balance information on reward costs, employee preferences, employee demographics and reward competitiveness.